Start Exchange global address book not updating

Exchange global address book not updating

This delay between an email account being create and being listed can cause organisational issue, like a users being unable to find the email address for a new staff member.

In this dialog box, you can specify either No Details or Full Details.

These settings affect the offline address book download.

Exchange 2013/2016 Exchange 2013/2016 will only be distributing the OAB via web-distribution. For all versions of Outlook (since 2003) you have two choices, either take Outlook out of cached mode* (so it queries the ‘live’ global address list).

Or force Outlook to download the latest version of the offline address book.

The default configuration for Exchange 2010 has the Address Book will update every 24 hours at 5am.

During this process all new email addresses are added to the Global Address List ready for when the clients next connect and refresh their copy of the address book.

Step 3: The new version of the GAL will now be downloaded.

A status window will open to indicate that the download is in progress and will close automatically when the download is complete.

Support for Outlook 2000 was dropped with Exchange 2007, Exchange 2010 only supports Outlook 2003 (post SP2). In the diagram below you can see this server is performing public folder AND web based distribution, this is probably because you ticked this box when you installed the product.

Exchange 2013 only supports Outlook 2007 (post SP3 and cumulative update), and Outlook 2010 must be at SP1 with cumulative update. For public folder distribution ensure the public folder database is mounted, and at least one server holds a replica.

(This could take several minutes) Step 2: Uncheck the box next to Download changes since last Send/Receive.